For customers, once you choose to provide us personally identifiable information (any information by which you can be identified), you can be assured that it will only be used to support your customer relationship with Diamond Ring Shop.

Visitors To Our Web Site

What information do we collect?

When you visit our web site, our web server collects basic user information about you that includes your ISP's domain, the time you accessed our web site, and the pages from within our web site that you visit.

We may at times also use cookies, which are small pieces of information that a web site can store in a designated file on your computer. Cookies allow a web application to respond to you as an individual. By gathering and remembering information about your preferences, the web application can tailor its operation to your needs, likes, and dislikes.

Our web server does not collect your e-mail address or aggregate information on what other pages on the Web you have accessed or visited.

How do we use this information?

The basic user information collected is used to help us analyse web traffic and to improve the content of our web site. Cookies may be used to facilitate your customer interaction with us. For example, we may use a cookie on the landing page of products sold online which record the customer information that is required on the order form, and then forward this information to our internal sales tracking database.

We may from time to time disclose to third parties aggregate information on our web site's traffic profile. For example, Internet advertising companies may require this data to help us better target our advertisements on our web site(s) and/or other web sites.

Note that our site provides links to products and services offered by other companies; the company's web site that you link to will be able to determine that you linked from our web site.

Diamond Ring Shop Customers

What information do we collect?

As a customer of Diamond Ring Shop, you provide us with a variety of information. This information is used for the purpose of identifying you for any account enquiries that may arise.

While you are a Diamond Ring Shop customer, we manage information
with regard to your account status, choice of services, and
customer logs. In addition, we may store customers' electronic mail and other communications as a necessary incident to the transmission and delivery of those communications.

How do we use this information?

We use the contact information you provide us to establish our service for you. We create and maintain other information such as customer account status, choice of services, and customer logs in the normal course of providing service.

We will not disclose customer personal and account information unless we have reason to believe that disclosing such information is necessary to identify, make contact with, or bring legal action against someone who may be causing harm or interfering with the rights or property of Diamond Ring Shop, our customers, or others, or where Diamond Ring Shop has a good faith belief that the law requires such disclosure.

Diamond Ring Shop also will not, except for reasons stated below, disclose to third parties the contents of any electronic mail or other electronic communications that Diamond Ring Shop stores or transmits for its customers. The circumstances under which Diamond Ring Shop will disclose such electronic customer communications are when:
-It is necessary in order to provide service to the customer;
-It is necessary to protect the legitimate interests of Diamond Ring Shop and its customers;
-It is required to cooperate with interception orders, warrants, or other legal process that Diamond Ring Shop determines in its sole discretion to be valid and enforceable; and
-It is necessary to provide to a law enforcement agency when the contents are inadvertently obtained by Diamond Ring Shop and appear to pertain to the commission of a crime.
Diamond Ring Shop disclaims any intention to censor, edit, or engage in ongoing review or surveillance of communications stored on or transmitted through its facilities by customers or others. Diamond Ring Shop will, however, review, delete, or block access to communications that may harm Diamond Ring Shop, its customers or third parties. The grounds on which Diamond Ring Shop may take such action include, but are not limited to, actual or potential violations of Diamond Ring Shop's Terms of Use.

Customers may opt out of receiving newsletters and/or notices of new or upgraded products from Diamond Ring Shop by sending a request to unsubscribe@DiamondRingShop.com.au In this request, customers must identify their domain name and contact information.

Please note, however, that Diamond Ring Shop reserves the right to send bulletins and other important information regarding our services at our discretion.

Incorrect Listings

Any website errors in listing of the Product name, description, stone descriptions or pricing of any item displayed on this website is subject to database listings and if listed incorrectly due to human error or software error, will be changed as soon as possbile to be corrected.  If a purchase is made of a Item and it has an incorrect Product name, description, stone descriptions or pricing, then Diamond Ring Shop will notify you immediately upon receiving the Order of the incorrect listing.  Diamond Ring Shop is not obliged to sell an item listed with incorrect details in any manner and is part of the Online Ordering Purchase Policy that when making a purchase any item can be withdrawn from sale due to being out of stock or incorrectly listed.